Terms of Use

You are responsible for making all arrangements necessary to access our site and use GAMSTOP (including in relation to your GAMSTOP account), such as ensuring you have adequate internet connectivity. If you have not selected the auto-renewal option, on expiry of your Minimum Exclusion Period, you may, via your GAMSTOP account or the GAMSTOP Contact Centre, extend your self-exclusion for a further Minimum Exclusion Period of six months, one year or five years. We may make reasonable updates to our Privacy Policy and Cookie Policy from time to time where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion. Registering on behalf of someone else, unless you are lawfully entitled and authorised to do so (for example, under a valid power of attorney) is a breach of these Terms and could expose you to legal liability to us and the person on whose behalf you registered.

It is your responsibility to keep your GAMSTOP account information up-to-date. We shall administer your self-exclusion as described in these Terms. You understand that whether and how quickly your self-exclusion takes effect on Gambling Operators’ websites and apps will depend on the effective operation of Gambling Operators’ systems. You can also find out more about how to register for GAMSTOP on our site here.

Post self-exclusion period

You understand and agree that, during your self-exclusion, we will use reasonable efforts through GAMSTOP to prevent you from accessing any accounts you hold or attempt to open with Gambling Operators, that match your Registration Information. You understand and agree that during the registration process you must select a minimum duration for your self-exclusion (your Minimum Exclusion Period). If you register for GAMSTOP, we will help prevent you from accessing all gambling websites, apps and services provided by Gambling Operators, including new operators which may open in the future. Once you’ve registered, you cannot cancel your registration during the exclusion period.

We have also created guidance to help you limit the amount of gambling related content you see on social media. You could consider software which blocks your access to gambling websites. Gambling businesses are required to have their own self-exclusion arrangements in place. You enter into a formal agreement not to gamble, and it is up to you to stick to your self-exclusion.

User research

If you select the TransUnion process, you understand and agree that you must answer a series of questions about your identity. Although you can access certain parts of our site without having to register, to be able to use GAMSTOP to self-exclude, you will need to register for your self-exclusion. We are unable to help prevent you from accessing gambling services that are operated by organisations which do not participate in GAMSTOP. GAMSTOP is a free self-exclusion service set up to help you avoid online gambling if you wish to do so.

• We respond to let them know you’re on the register and they block you from their services
• It must also remove your name and details from any marketing databases it uses.
• This means that nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation.
• GAMSTOP allows you to self-exclude from online operators with one request.
• Please read these Terms carefully before you access our site or use GAMSTOP.

You understand and agree that if you fail to keep your Registration Data up to date, we reserve the right to do either or both of restricting your account and ending your participation in GAMSTOP. You agree to ensure your Registration Information is accurate, up-to-date, comprehensive and relevant during the period of your self-exclusion. You understand and agree that you are entirely responsible for any actions you take that are designed to circumvent the operation of GAMSTOP or your self-exclusion.

GAMSTOP ONLINE TERMS OF USE

You can also choose to have your exclusion renew automatically so you do not have to think about it again. You can choose how long to exclude yourself from gambling, from 6 months up to 5 years. We check your identity and add you to our register Some choose to give up gambling for good because it’s affecting their lives and the lives of their loved ones.

You may also wish to let us know as it provides useful information about whether gambling business procedures are working. If you try to gamble during that time, the gambling business should take reasonable steps to prevent you from doing so in the future. The gambling business must close your account and return any money in your account to you.

Although we provide on our site information about gambling and gambling support services that we hope you will find helpful, this information, together with all other content on our site, is provided for general information only. You understand and agree that during the minimum 24-hour cooling-off period, your self-exclusion will remain active. You agree to provide us with your Registration Information during the registration process. You understand and agree that you must not attempt to register for self-exclusion on anyone else’s behalf.

It must also remove your name and details from any marketing databases it uses. In addition to self-exclusion, you should also seek support. GAMSTOP allows you to self-exclude from online operators with one request. These schemes allow you to make a single request to self-exclude from the same type of land-based gambling within your area. You can choose to self-exclude via a multi-operator self-exclusion scheme. It is for those who wish to be supported to stop gambling.

You can take active steps to remove yourself from gambling whether online or in a premises. Self-exclusion is a tool used by those who have recognised that their gambling is harmful to them. You can contact gambling companies you have accounts with directly to arrange the return of funds. You will be blocked from gambling with all online gambling companies licensed in Great Britain for 6 months, 1 year, 5 years or 5 years with auto-renewal. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.

You understand and agree that we may receive and process your personal data when you contact the GAMSTOP Contact Centre or via your GAMSTOP account. You understand and agree that our ability to assist in preventing you from accessing Gambling Operators’ services trusted non gamstop casinos may be hampered if you do not provide us, at the point of registration and during your self-exclusion, accurate and up-to-date Registration Information. You specifically agree to us using your personal data for the purposes of GAMSTOP and your self-exclusion as described in the Terms and our Privacy Policy (as it may be updated from time to time).

You understand and agree that we may also receive personal data from other third-party sources (for example, third-party verification providers). You agree to provide us with any other personal data we reasonably need for the efficient operation of your self-exclusion. Our Privacy Policy describes in more detail how we process and how long we hold your personal data for the purposes of GAMSTOP and your self-exclusion.

You understand and agree that we will collect the IP address of any device that opens this email. You understand and agree that you must also verify your primary email address. You understand and agree that you may only turn off the auto renewal option during the last six months of a five-year Minimum Exclusion Period.